Telephone Answering Service Contacts

For information about services, products and quotes please contact:

Jessica Thompson, Account Executive

phone: 413-773-0885

email: jessicat@crocker.com

For Customer Service issues and Account Set Up please call or email:

phone: 413-772-5555

email: customerservice@crocker.com

Our Telephone Answering Service Operations Manager is:

Yurix Peralta

phone:413-773-4045

email:yperalta@crocker.com

Crocker Communications is completely dedicated to exceptional customer service.

Management is focused on training and motivation to exceed customers’ expectations. New operators receive extensive and ongoing training. In an industry with high turnover we have achieved an excellent retention rate, many of our operators have been with the company 5 years, some more than 10.

Crocker Communications is a 7 time winner of the “Award of Excellence” for providing Outstanding Service presented by the Association of TeleServices International (ATSI).

Pictured from left to right:

Yurix Peralta, TAS Operations Manager

Colleen Maloney, Director of Human Resources

Kathryn Whitney, Vice President of Operations and Finance Director

Jessica Thompson, Account Executive

Getting started with Crocker is easy!

Crocker representatives work with you to make the transition to our services as seamless and easy as possible. We utilize a multiple-choice form to lead you through the process of setting up your account and can begin answering for you within days!

Call Jessica at Crocker Communications for a comparison quote. You may be surprised to find you don’t have to spend more to get the very best your business’ reputation and clients deserve!

Choose Crocker Communications for "professional service with a personal touch"... when your business is on the line.